We take account security seriously and deploy measures such as SSL encryption, session management and optional two-factor authentication. These safeguards reduce the risk of unauthorized access and protect account funds. We strongly encourage users to enable additional protections available in their account settings.
Our systems monitor for suspicious activity and may trigger security workflows to verify account ownership. In the case of potential threats, we contact the account holder to confirm identity and secure the account. This proactive stance helps keep the platform safe for all players.
If you experience difficulty logging in, start by verifying your email and password entries for typos or incorrect cases. Use the password recovery flow to reset credentials via your registered contact method. If problems persist, our support team is available to confirm identity and restore secure access to your account.
For temporary locks or suspicious activity alerts, follow the instructions provided in security emails and contact support if you need assistance. We prioritize fast and confidential resolution and will guide you through the steps to regain access safely.
Use a strong and unique password that is not reused across other services. Avoid sharing account credentials and be cautious when using public or shared devices. If using a public computer, always log out and clear session data before leaving.
Review login locations and active sessions in your account dashboard periodically. If you notice unknown devices or sessions, terminate them and update your security settings immediately. Prompt reporting of suspicious activity helps us act quickly to secure your account.
Contact our support team for fast, confidential help restoring secure access to your account.
Account recovery may require proof of identity to ensure funds are returned to the rightful owner. We provide a secure upload system for documents and keep the process confidential. Verification helps us process withdrawals faster and reduces the risk of fraud for all players.
If you need to recover your account, follow the on-screen instructions for identity confirmation and contact support with any additional context. Our verification team works promptly to validate documents and restore account functionality while maintaining privacy standards.
We offer tools such as deposit limits, session reminders and self-exclusion to help players manage their activity responsibly. These options are available in the account settings and can be adjusted at any time. Our objective is to give players control and promote safe, sustainable play.
For players seeking assistance managing behavior, we provide clear resources and immediate help through the support center. We pair technical safeguards with educational materials to help players make informed decisions and maintain healthy habits while enjoying our services.
Use the password recovery flow to receive a reset link via your registered email address or code via SMS. Follow the steps to create a new secure password.
Yes. Two-factor authentication is available in account settings and provides an extra layer of protection for your login.
Use the customer support contact options in the Help section of the site. Our agents will guide you through secure verification and account recovery steps.
Yes. We log recent login events and allow users to review active sessions and terminate any that are unknown or suspicious.
